Documentation

Everything you need to get the most out of MantisRMM, Mantis360, and MantisNMS — installation, day-to-day operation, and reference material.

Getting Started
MantisRMM

Get your first agents online

Install the agent on Windows, macOS, or Linux. Find your way around the new interface, read each device's health score, set up companies, sites, and groups, and use remote desktop, scripts, workflows, and patch management.

Read the guide
Mantis360

Scan your first network

Deploy the probe, run network discovery, configure vulnerability scans, and review findings against the CVE / NVD databases. Track your 0–100 exposure score, its A–F grade, your target and remediation SLAs.

Read the guide
MantisNMS

Monitor your first devices

Install the collector, discover devices, map your network, add SNMP and uptime sensors, pick which switch interfaces to monitor, and set up alerting, syslog, and flow monitoring. Read the Network overview.

Read the guide
Customer Portal

Manage your subscription

Sign in to portal.mantisops.net for your account Home: status, usage against your plan and next steps. Invite users, create API keys, update your payment method, change subscribed quantity, and view invoices.

Open the portal
MantisOps Complete

Use all three products together

One agent for every product, one Alerts inbox for RMM alerts, NMS incidents and critical or known-exploited 360 findings, one Devices list with coverage gaps, the RMM Network and NMS Endpoint cards, the Complete trial and company logos.

Read the guide
Installation
All products

Install the MantisOps agent

One agent for MantisRMM, Mantis360 and MantisNMS on Windows, macOS and Linux. Enrollment codes, Group Policy / Intune / MDM deployment, updates, uninstalling and troubleshooting.

Read the install guide
Mantis360 & MantisNMS

Install a network probe

One probe per site for Mantis360 scanning and MantisNMS monitoring on Windows or Linux. Probe codes, config.json, approval, updates and troubleshooting.

Read the install guide
MantisNMS

Set up config backups

Daily configuration backups for FortiGate, Cisco, Juniper, Palo Alto, Arista, HPE, MikroTik and Meraki. Probe reachability, the read-only account to create on each vendor, versions, diffs, secret masking and compliance rules.

Read the setup guide
Resources
Developers

Public API reference

Authenticate with an API key and read your data over a simple REST/JSON interface — one API per product. Create keys in the Customer Portal with expiry, IP and company limits. Endpoints, scopes, errors, and examples.

MantisRMM API
Mantis360 API
MantisNMS API
Comparison

How MantisOps compares

Feature and pricing comparison vs. ConnectWise, Datto, NinjaOne, Tenable, and others.

See the comparison
Legal

Terms, privacy, and acceptable use

Customer-facing policies that govern your use of the platform, what data we collect, and what you may not use the service for.

Read the policies
Sub-processors

Third-party services we use

The current list of vendors that may process your data, with links to each provider's privacy policy.

See the list
Known Limitations

Remote desktop on Win11 lock / login screens

Why the lock screen can show as a static wallpaper on Win11 endpoints, why every third-party remote-desktop product is affected, and the workarounds that work today.

Read the limitations
Security teams

Detecting and controlling MantisRMM

Found the MantisOps agent on a computer? What it is, its files, services, signature and network endpoints, how to block or allow it, what the person at the computer sees during a remote session, and how to report abuse.

Read the defender guide
Support
Tickets & Chat

Get help from the team

Submit a support ticket through the Marketing site, email support@mantisops.net, or use the live chat widget on portal.mantisops.net.

Contact support
Security

Report a vulnerability

Found a security issue? Email security@mantisops.net. We acknowledge reports within 2 business days.

See the disclosure policy